How does DY find the best personnel?
Virtually all DY personnel are referred to DY by people known or placed before. Unlike other domestic placement agencies, DY personnel are not "off the street." References are personally checked. Those references are shared with you if you like. An independent agency is hired to undertake a criminal background check for the past seven years in the County and District Courts for the county of the candidate's address. Most important, our motto is, "We only place people we would hire for our own home." All suitable candidates are instructed on DY's copyrighted 70 point Homeowner Guidelines and Expectations. The result is a satisfaction rate DY would gladly match with any agency in the country. Return to top of page.
Why is DY's individualized service so important?
DY clients hire over 95% of the first candidates DY introduces to them. Years of experience helps in matching the appropriate personnel for each individual family. DYI accompanies each candidate to the interview in your home. DY's service does not stop there. After each placement, follow up calls are made to make sure everyone is satisfied. And free post-placement telephone consultations are always available--clients kid that DY deserves one fee for the placement and another for being their shrink. Schedule permitting, we are very flexible when we can talk--days, evenings and weekends. Except during certain vacations, telephone messages are checked on weekends in order to stay in touch with clients. Return to top of page.
How can I feel comfortable about DY?
Domestically Yours is a well known, reliable business with an easily verifiable track record. DY is bonded and rated A+ by the Better Businesss Bureau. Click here or call (214) 220-2000 for DY's record with the Better Business Bureau or call the State of Texas Department of Licensing for DY's past history. You will find those records to be spotless. And beyond honesty, integrity, reliability and caring, DY has years of experience in making successful placements. Town and Country magazine picked DY as only one of six placement agencies in the world for its November 2011 article on domestic placement. Clients are not only satisfied, they are often thrilled. References on Domestically Yours will allow you to hear the excitement with which DY clients share their appreciation. Return to top of page.
Why not use an online internet personnel agency that posts resumes of job applicants?
The internet has seen the birth of on-line personnel agencies, electronic versions of newspaper classifieds, that post job openings and availability. Not surprisingly, the fees charged by on-line personnel agenies are generally cheaper than those charged by full service personnel agencies. Are the savings worth it?
Internet Rule No. 1 is to never identify yourself to strangers. You risk heartbreak if you open your home and entrust your children to internet strangers. Just knowing they must undergo face-to-face professional screening is often enough to deter many wrongdoers.
The internet is a wonderful tool for buying commodities such as books and CD's since you know the products before you order. It is more problematic for non-standardized products and services. And it is highly questionable for personal, sensitive matters such as hiring people to enter your home and care for your children. Using the proper tool for the job is normally best.
"There is no free lunch." "You get what you pay for." "If it seems too good to be true it probably is." These adages have stood the test of time. The internet has changed the world, but not human nature, logic or wisdom. Professional face-to-face examination is still more likely to produce satisfaction than a faceless on-line agency. Satisfaction is more than just a low fee. Satisfaction is a pleasant, sweet employee who understands and does what you need. Satisfaction is long term stability. You do not want to repeatedly hire and train new personnel; furthermore, children function better with constancy. Satisfaction is peace of mind. You have responsibilities and must know that your help will be there for you. Satisfaction is safety and security. Your children and possessions must be safe. No one wants to be penny wise and pound foolish. The stakes are simply too high.
So why, specifically, is DY's service better than an on-line agency? First, Domestically Yours is a well known, reliable business with a easily verifiable track record. Click here or call (214) 220-2000 for DY's record with the Better Business Bureau or call the State of Texas Department of Licensing for DY's history. You will find those records to be spotless. Beyond honesty, integrity, reliability and caring, DY has years of experience in making successful placements. Town and Country magazine picked DY as one of only six placement agencies in the world for its November 2011 article on domestic placement. References on Domestically Yours will allow you to hear the excitement with which DY clients share their appreciation. How does DY achieve such enthusiasm? First, families are interviewed at length to discover their unique wants and needs. In the interview, suggestions and solutions families may have overlooked are often suggested. Next, each candidate is personally interviewed face-to-face. Although the personnel business is an inexact science, years of experience generally gives a pretty good read on a candidates' true nature. References are personally checked (with those references shared with you if you like), and an independent agency is hired to undertake a criminal background check in the county of residence. All suitable candidates are instructed on Domestically Yours' copyrighted 70 point Homeowner Guidelines and Expectations. Our motto is, "We only place people we would hire for our own home." Domestically Yours seeks to match the best candidate for your wants and needs. The result has been a satisfaction rate DY would gladly match with any agency in the country, much less an anonymous, impersonal on-line agency.
Second, clients repeatedly remark how sweet and wonderful their help is. Unlike many other agencies, DY does not run classified ads in newspapers casting about for personnel. DY candidates are typically referred to DY by people known or placed before. Birds of a feather tend to flock together. Having great personnel from the start dramatically increases the chances of success.
Third, DY saves you time. By personally prescreening candidates, DY helps avoid a parade of strangers through your home, and hopefully the tragic pain of a child molester, thief, etc utilizing a supposed interview to case a home. You are busy, and DY's help can allow you to attend to your pressing needs.
Fourth, unless you quickly luck into a great candidate, DY will generally fill your opening much more quickly.
Fifth, DY service does not stop with the placement. After each placement, follow-up calls are repeatedly made to make sure everyone is satisfied. And free post-placement telephone consultations are always available--clients kid that DY deserves one fee for the placement and another for being their shrink. Schedule permitting, we are very flexible when we can talk--days, evenings and weekends. Except during certain vacations, telephone messages are checked during the weekend inorder to stay in touch with clients.
Sixth, you pay nothing until you are totally satisfied. DY does not charge a retainer or application fee. DY does not believe you should pay a fee unless and until a placement is actually made. And once a placement is made, DY guarantees that, if at any time within six months after employment initially begins, you are unhappy or your employee leaves your employ, DY will seek a replacement employee for you at no charge (unlike many other agencies, there are no additional prorated charges during the guarantee period). In short, DY provides personal, hands on, face-to-face service that an impersonal on-line agency simply can not match. When it comes to your home and your children, the internet can not begin to provide the safety, security and satisfaction you deserve and need. Return to top of page.
What is the best way to contact DY?
The best way to contact DY is by telephone at (972) 669-5059. A telephone conversation is an invaluable tool for both DY and families. It gives DY an opportunity to learn a family's needs, preferences, concerns and lifestyle. It also gives families an opportunity to get to know DY and become comfortable with how DY works. There is no substitute for actually talking to people to learn the information critical to making appropriate decisions that will produce lasting placements. Rather than rely on an impersonal email or downloaded application, DY would rather take the time to customize each interview. Return to top of page.
Where does DY find its personnel?
Unlike other agencies, DY does not run newspaper classifieds for personnel. Instead, virtually all DY candidates are referred to DY by people known or placed before. Return to top of page.
How long is the guarantee?
DY guarantees that, if at any time within six months after employment initially begins, you are unhappy or your employee leaves your employ, DY will seek a replacement employee for you at no charge. Unlike many other agencies, there are no additional prorated charges during the guarantee period. Return to top of page.
Do I owe a fee if I do not like the person interviewed?
No. DY does not charge a retainer or application fee. No matter how many candidates are interviewed, there is no fee unless and until a placement is actually made. Return to top of page.
Can DY provide personnel in any part of the country?
DY specializes in the Dallas Metropolitan Area, where it is recognized as Dallas' finest domestic placement agency. DY, however, occasionally makes placements outside of the Dallas Metroplex, and considers such job orders on a case by case basis. Placements outside of the Dallas Metroplex require a special fee. Return to top of page.
Does DY make temporary placements?
More often than not, DY placements are permanent rather than temporary. However, you might have job requirements which mesh very well with the personnel that DY has available, and in such cases, DY is very happy to help. So call (972) 669-5059 and describe your needs; DY might have exactly what you are looking for. Return to top of page.
When is the placement fee due?
Unlike many other agencies, DY does not require a retainer or application fee. No fee is due unless a placement is actually made. Furthermore, the placement fee is not due until employment actually commences. Return to top of page.
How old are your candidates?
DY works with personnel of all ages. Return to top of page.
Can I check references also?
Yes. DY will share information in its file and accordingly is happy to provide the names and telephone numbers of references. In fact, DY encourages families to contact references. Return to top of page.
Where is the candidate interview conducted?
DY's placements involve a very personalized service. Interviews are conducted in your home so that a candidate can meet your children and see the surroundings. This minimizes the chance of surprises, unfulfilled expectations and miscommunications. Return to top of page.
Are candidates licensed and bonded?
No. DY does not bond candidates because they do not work for DY; instead they are employees of the families which hire them. Return to top of page.
Does DY guarantee an employee's performance?
No. The personnel business is not an exact science. No one can guarantee human behavior or performance. Consequently, although DY utilizes the ultimate test (“We only place people we would hire in our own home”), DY can not guarantee that an employee will perform as you wish. DY does guarantee that, if you are unhappy and would like to replace your employee at any time within six months after employment initially begins, DY will seek a replacement employee for you at no charge. Unlike many other agencies, there are no additional prorated charges during the guarantee period. Return to top of page.
How much is a typical salary for a nanny?
Salaries for nannies vary from $650 per week and up. Salary is determined by many factors, including (i) the nanny's skills (education, experience, maturity, personality, English speaking ability, driving ability, CPR certification, etc.), (ii) a family's needs (number and age of children, hours required, need for the nanny to travel, job complexity, special needs, etc.), (iii) the family's ability to pay, and (iv) living conditions and benefits of the job. DY endeavors to match a family's unique criteria and needs to the best nannies at a specified salary. While salary is not everything, paying the going rate for respective talents and abilities definitely helps facilitate long term placements and retention. Return to top of page.
What benefits are generally provided?
DY suggests that families annually provide a minimum of six paid holidays, five paid sick and/or personal days, and two weeks of paid vacation (with one of those vacation weeks being available after six months). A few families provide more paid time off. Some families provide some health insurance coverage, but many families do not. All live-in positions provide room and board and many provide access to a car for both personal and work-related use. Return to top of page.
Are nannies expected to perform housekeeping?
Although nannies can do some light housekeeping, such requirements generally detract from the nanny's ability to perform the best with children. Generally, any housekeeping requirements should relate only to housekeeping pertaining to the children. This should result in better child care, which, of course, is the ultimate goal. If any housekeeping is to be required, such expectations should be clearly brought up and specifically agreed to up front. In this manner everyone's expectations can be met and both parties can be satisfied. Return to top of page.
How many candidates will DY provide?
DY will provide as many candidates as is necessary for your satisfaction. DY, however, does not run a multitude of candidates through your home, hoping that you like one. Furthermore, in fairness to applicants, DY does not place candidates "in competition" with each other. Instead, DY endeavors to carefully match a candidate with a family's specific needs. As a result, families hire over 95% of the first candidates brought to them by DY. Return to top of page.
Is it a mistake to hire the first candidate interviewed?
No. DY endeavors to carefully match the best candidate for the family's specific needs. The first candidate recommended is ideally the best candidate for the job. Rejecting a candidate just to see others may result in losing the first candidate. Good nannies are in demand and often find jobs quickly. Consequently, families should be prepared to act quickly if they find a candidate they like. As a result of DY's screening and placement, families have accepted over 95% of the first candidates introduced to them by DY. If, however, a family is not pleased with the first candidate, DY is happy to provide as many candidates as is necessary for the family's satisfaction. Return to top of page.
Does DY charge a fee to the personnel it places?
Absolutely not. Applicants are often not in a position to pay. Return to top of page.
Why doesn't DY have an online application for families or personnel?
A telephone interview is an invaluable tool for both for DY and families. It gives DY an opportunity to learn a family's needs, preferences, concerns and lifestyle. It also gives families an opportunity to get to know DY and become comfortable with how DY works. There is no substitute for actually talking to people to learn the information critical to making appropriate decisions that will produce lasting placements. Rather than rely on an impersonal downloaded application, DY would rather take the time to customize each interview. Return to top of page.
Do I need DY's Employer Identification Number in order to take advantage of child care tax breaks?
Breedlove and Associates advised DY as follows: No. The federal tax identification number used to claim any available tax breaks is the household employer's federal identification number, not DY's ID number. Please note that the foregoing information has been supplied by Breedlove and Associates; DY does not warrant the accuracy of such information. DY recommends that everyone consult their own tax adviser to determine the appropriate treatment for their own situation. Return to top of page.
What is an I-9 Form?
The I-9 Form was developed for verifying that persons are eligible to work in the United States. Federal law requires each employer to complete and retain an I-9 Form for each employee hired after November 6, 1986. This includes families that hire domestic employees for their homes. Employers are prohibited from hiring aliens whom employers know are not authorized to work in the United States. The Form specifies the type of documentation that employees must show employers in order to verify eligibility to work. Return to top of page.
What is a children's emergency medical care authorization form?
A children's emergency medical care authorization form is a form many parents use to state their approval for emergency medical care for their child if they are unable to be reached. An authorization letter parents have used is similar to the following:
TO WHOM IT MAY CONCERN: As the parents of (name)_____________, (address)____________, we authorize the bearer of this letter to approve medical treatment for our son/daughter if it is required and we are unable to be reached. Our home telephone number is ________ and our work telephone numbers are (father) _______ and (mother) _______. Our health insurance policy is with __________ and the policy number is _______. Our child's date of birth is _______. He/she is allergic to ____________ or has no allergies we know of. His/her blood type is ____. Our child is being treated for the following conditions: ___________________________. Our pediatrician is Dr. _______________ and the telephone number is _________. Thank you,
Signed ___________________(mother) ___________________ (father)
Subscribed and sworn to before me this ___ day of _________, 2000
______________________ Notary Public
____________ County, _______ (state)
Since the laws of each jurisdiction vary, DY recommends that you consult the laws of your jurisdiction to determine the appropriate form for your jurisdiction. Return to top of page.
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